Shipping Policy

 

Thank you for visiting and shopping at Perfume Search. Below are the terms and conditions that form our shipping policy. 

Application processing time    

All orders are processed within 1–3 business days. Shipping or delivery is not available on weekends or holidays.

Due to a large number of orders, shipping may be delayed for a few days. We will notify you via email if there is a significant delay. 

Shipping fees and delivery time 

Shipping fees are calculated and displayed upon order completion.

Estimated delivery time:   

  • Within Saudi Arabia: 3-5 working days
  • International: 7–14 business days (depending on destination)
  • Shipping Cost: 25 Riyals

Note: Delivery delays may sometimes occur due to customs or shipping company issues. 

Shipping destinations

We currently ship to all regions of Saudi Arabia and some select international destinations.

If your destination is not available at checkout, please contact us via email: info@sezanperfumes.com for assistance.

Shipping confirmation and order tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

The tracking number will become active within 24 hours.

Damaged or lost orders

Perfume Search is not responsible for products damaged or lost during shipping.

If you receive your order damaged, please contact the shipping company to file a claim.

Please keep all packaging materials and damaged products when filing a claim.

Business Information

Trade Name: Perfume Research

Phone number: +966 55 047 5952

Email: info@sezanperfumes.com 

Physical Address: 6075, 2235, 12645, Al Batha, Riyadh, Saudi Arabia, Riyadh 12645