Last Updated on: 11/06/25
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use our services, make a purchase from sezanperfumes.com (the “Site”), or communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” mean the user of the Services, whether you are a customer, a visitor to the Site, or another individual whose information we have collected by this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
If you do not agree to this Privacy Policy, please do not use or access any of the Services.
1. Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.
2. How we collect and use your personal information
2.1 To provide services, we collect personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.
2.2 In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable Terms of Service, and to protect or defend the Services, our rights, the rights of our users, or others.
3. What personal information do we collect?
The types of personal information we collect about you depend on how you interact with our website and use our services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be linked to you. The following sections describe the specific categories and types of personal information we collect.
4. Information we collect directly from you
4.1 Information you provide to us directly through our Services may include:
- Contact details, including your name, address, telephone number, and email address.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, including username, password, security questions, and other information used for account security purposes.
- Customer support information, including information you choose to include in communications with us, for example, when you send a message through the Services.
4.2 Certain features of the Services may require you to provide certain information about yourself directly. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
5. Information we collect about your use
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.
6. Information we obtain from third parties
6.1 Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies that support our site and services, such as Shopify.
- Our payment processors collect payment information (such as bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with the products or services you have requested, to perform our contract with you.
6.2 When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, third-party software development kits and libraries, and cookies.
6.3 Any information we obtain from third parties will be handled per this Privacy Policy. See also the section below, Third-Party Websites and Links.
7. How do we use your personal information
7.1 Providing Products and Services: We use your personal information to provide you with services to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges or other transactions, creating, maintaining and managing your account, arranging shipping, and facilitating any returns, exchanges and other features and functions related to your account.
7.2 Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text message, or postal mail, and displaying advertisements for products or services. This may include using your personal information to better customize services and advertisements on our website and other websites.
7.3 Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding potentially fraudulent, illegal, or harmful activity. If you choose to use the Services and register an account, you are responsible for maintaining the security of your account credentials.
For any inquiries, our customer service team is always ready to help:
Email: info@sezanperfumes.com
Phone number: +966 55 047 5952
Physical Address: 6075, 2235, 12645, Al Batha, Riyadh, Saudi Arabia, Riyadh 12645